Managed Services HR Operations - Senior Associate

Company: PwC
Location: Detroit
Posted on: May 3, 2024

Job Description:

Specialty/Competency: Managed Services
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 40%

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.
  
  Demonstrates s uccess with managing the identification and addressing of client needs :
  
  
  • Demonstrate s extensive knowledge and/or a proven record of success in human resources policies and practices, preferable within a professional services environment, including, but not limited to the following areas related to internal operations of a global network of professional services firms: Talent management , Performance management , Human Capital policy interpretation , Human Resources technology implementation ;
    
    
    
    • Demonstrates experience with HR technology with flexibility to learn / support various type s of Human Capital Managed Services projects and expresses a desire to upskill on new tools and identify process improvements ;
      
      
      
      • Understands delivering value to clients in challenging business environments;
        
        
        
        • Displays strong project management skills including the ability to create project plans, setting goals and objectives , managing timelines and budgets, and ensuring successful project delivery;
          
          
          
          • Shows ability to execute on specific initiatives and driving progress against related goals ;
            
            
            
            • Works as part of a team to drive change management activities needed to enact the strategic vision and operational initiatives;
              
              
              
              • Supports tracking, managing and reporting on strategic initiatives, projects and operations;
                
                
                
                • Represents point of view of leadership in key projects, calls, meetings and decisions as well as develop a point of view based on data, research, and observations;
                  
                  
                  
                  • Support s the Human Capital team with current strategies, goals and critical achievement targets; Budget, workforce planning, utilization , and forecasting; Succession plan development and Alternative talent pools including global workforces and third-party labor ;
                    
                    
                    
                    • Develop s and sustain s meaningful client relationships, u nderstands a client's business and technology to i dentify , pursue, and u ltimately obtain a dditional consulting opportunities.
                      
                      
                      
                      • Acquires knowledge of current business issues to deliver results and develop process improvement strategies;
                        
                        
                        
                        • Understand s business problems in the form of functional and technical requirements while using innovative thought leadership in the creation of solutions;
                          
                          
                          
                          • Creat es a positive work environment, collaborating with team members while meeting client expectations , encouraging improvement by offering meaningful feedback in a timely manner and keeping leadership informed of progress;
                            
                            
                            
                            • Displays excellent communication skills, both written and verbal. This includes the ability to effectively communicate project updates, negotiate contracts, and present business proposals to clients and stakeholders ;
                              
                              
                              
                              • Collaborat es with various teams to mitigate risk , address, and support staff members ;
                                
                                
                                
                                • U nderstand s and c aptures business processes and i dentifies opportunities to increase efficiencies ;
                                  
                                  
                                  
                                  • Work s and collabora tes with multicultural teams in multiple locations .
                                    
                                    
                                    Learn more about how we work: https://pwc.to/how-we-work
                                    
                                    PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
                                    
                                    All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
                                    
                                    For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsseniorassociate

Keywords: PwC, Cleveland Heights , Managed Services HR Operations - Senior Associate, Human Resources , Detroit, Ohio