Senior IT Engineer
Company: The Sherwin-Williams Company
Location: Cleveland
Posted on: April 26, 2024
Job Description:
The Senior IT Engineer is part of the Digital Technology's
Architecture, Experience, Digital Platforms & Strategy (AEDPS)
organization. The incumbent will be responsible for operations and
support aspects of the "Digital Integration Layer" (DIL) technical
product. The Senior IT Engineer will have a strong focus on
implementing best practices for integrations, operations and
support. The Senior IT Engineer will work closely with Digital
Integration Layer Product teams, Observability teams, Platform
Engineering, Product groups and other stakeholders to bring in DIL
value realization for our customers across the Digital Technology
landscape.
Essential Functions
Strategy & Planning
- Partner with Microservices, DIL Architecture and Enablement
teams.
- Drive a culture of continuous process improvement.
- Partner with strategic sourcing partners for success for smooth
24/7 Support.
Acquisition & Deployment
- Maintain and support all Integration patterns enabled in the
DIL.
- Maintain and support all the software stacks such as Postman,
Spotlight in the DIL.
- Ensure observability is in place for all DIL technology
components. This includes configurations of alerts, logs, traces,
and metrics.
- Leverage knowledge of the security processes & standards
involved in distributed web applications
- Explore new technologies that can be applied to solve
challenging business problems
- Own DIL technology products focused on observability such as
the DIL Insights product.
Operational Management
- Responsible for 24/7 operations and support for DIL Integration
components.
- Meet or exceed the SLAs defined for DIL components.
- Ensure observability is in place for all DIL technology
components including configurations of alerts, logs, traces, and
metrics.
- Optimize and drive efficiencies of the DIL technical
products
- Plan and organize tasks, report progress, manage and coordinate
with cross-functional teams.
- Facilitate meetings and follow up with resulting action
items.
Incidental Functions
- Assist with projects as may be required to contribute to
efficiency and effectiveness of the work.
- Attend meetings on behalf of the team.
- Make presentations to management, partners, and peer groups as
requested.
- Coordinate with Architecture and Development stakeholders
Formal Education & Certification
- Bachelor's degree (or foreign equivalent) in a Computer
Science, Computer Engineering, or Information Technology field of
study (e.g., Information Technology, Electronics and
Instrumentation Engineering, Computer Systems Management,
Mathematics) or equivalent experience.
Knowledge & Experience
- 5+ years of IT experience.
- 3+ years of experience in Java/Spring Boot, .NET Core, .NET
Framework.
- 3+ years of experience in using Azure Service Bus, Event Grid,
Logic Apps & Azure functions.
- Experience in managing and supporting 24/7 operations with
on-call duties.
- Strong experience working with Microservices, Cloud-Native
architecture.
- Strong experience with API and Event-driven systems.
- Experience managing Kubernetes Clusters, Service Mesh.
- Strong knowledge of industry best integration practices in a
cloud native environment.
- Strong understanding of API gateway capabilities.
- Experience with routing and messaging tools /
patterns.
- Experience with DevOps and Agile engineering
practices.
- Proactive approach to identifying problems, performance
bottlenecks, and areas for improvement.
Preferred Knowledge & Skills
- Understanding of Infrastructure as Code approaches to
infrastructure management
- Experience with Application Performance Management (Dynatrace
or similar) solutions.
- Experience working on open-source projects.
- Experience with containers and orchestration platforms (Docker,
Kubernetes).
- Experience with Full stack development.
Personal Attributes
- Proven success in contributing to a fast-paced, agile team
environment
- Embrace an open culture of ownership, experimentation and
constantly strive for improvement and learning
- Passionate in solving business problems through innovation and
engineering practices
- Excellent communication as well as inter-personal
skills
- Strong analytical, conceptual, and problem-solving
abilities.
- Proven ability and initiative to learn and research new
concepts, ideas, and technologies quickly.
- Proven ability to prioritize and execute tasks in a
high-pressure environment.
- Strong commitment to inclusion and diversity.
This position works from the office three days a week and has the
option to work remotely two days a week.
Keywords: The Sherwin-Williams Company, Cleveland Heights , Senior IT Engineer, Engineering , Cleveland, Ohio
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